Our Company

30+

Years of experience

20+

Professionals

25+

Vehicles

Refriparts Panama

Decades of experience and true commitment to customer service

Our operations began in Panama City, Republic of Panama, in 1990. He was born under the name REFRIPARTES RAMOS, when Mr. César Ramos, an entrepreneur, honest and responsible, founded his first office in the province of Penonomé. Our main objective was to provide technical support and represent various brands, covering the areas of: Playas, Panama West and Panama City.

After an extensive career, in 2015, Mr. César Ramos hands over his corporate position as General Manager to his son, Mr. Cesar Silva Ramos. The company was robustly established as REFRIPARTS PANAMA S.A. With 30 years of experience, and thanks to the trust and demand of our clients, both residential and business, we have been able to grow by moving to new offices, located in San Antonio, District of San Miguelito.

The continuous and accelerated growth has led us to streamline our technical support processes, keeping a large stock in our warehouse (with more than 15,000 genuine parts). As a consequence, we have diversified the repair, service and maintenance operations of all types of household appliances, white goods and air conditioners of different brands, guaranteeing optimal service.

We continue to constantly renew, expanding coverage, which currently includes: Panama Capital, West Panama, Playas, Chiriquí, Coclé, Herrera, Los Santos and Colón . Our fleet is made up of 25 own vehicles that facilitate logistics and have allowed the operational development of the company.

We have established an organizational structure that has a team of qualified collaborators in different departments, such as: Technology, accounting, customer service, human resources, operations, marketing and advertising. Thanks to their dedication, we have fulfilled the commitments that have allowed us to strengthen and have the representation for guarantee of great brands, such as: Panasonic, Hisense, Sankey, Nisato, NST, Drija, TCL, Stiebel Eltron, Honeywell, Garantía Extendida, General Electric, Milexus, Frigidaire, Primo, White Westinghouse or Electrolux. Additionally, we operate as a service and maintenance workshop, upon customer request and collection, of the brands: Whirlpool, Kitchenaid, Thermax, ARC, etc.

Competent and dedicated employees.
Satisfacción del cliente 100% garantizada.
Customer satisfaction 100% guaranteed.
Authorized center of leading brands.
Spare parts and original factory parts.

We will continue our work, applying and acquiring new knowledge that is developed in the technological era to continue offering a comprehensive service to our clients.

Mission

Always offer a responsible, optimal and comprehensive service when managing each project through highly qualified technical support. Set customer satisfaction as our primary objective, basing our work on honesty, transparency and trustworthiness, basic pillars of the company, respected and practiced by each of our employees.

Vision

Represent the largest number of leading companies in the appliance and white goods industry. To be the main provider in repair, installation, service and maintenance for consumers, through the representation of leading brands nationally and internationally. Make a difference in the service together with our professionals and employees.

Our Values

What defines us as a company, as professionals and as human beings

Honesty

We are always sincere. We keep our word.

Transparency

We always opt for the path of truth and rectitude.

Responsibility

We commit and comply with every step we take.

Solidarity

We actively support the community as part of our business work.

Quality

Our services always conform to the highest industry standards.

Teamwork

We value the work of each person, respecting the diversity of opinions.

Testimonials

Our Clients Say...

I had a problem with my fridge. I contacted another company, they scheduled me a day and they never came. They didn’t call me. I decided to contact Refriparts, and they were on time for the appointment. The staff that served me had all the knowledge about my fridge. They quickly found the problem, and also had the spare parts. During their visit they were responsible for following all security protocols.

Carol Deker de Picard

Panama City

The refrigerator stopped working, and after going through 3 different technicians, we decided to accept the recommendation of a family member and call Refriparts. The problem was solved with a simple defrost and preventive maintenance. This has been almost 4 years ago, and we continue to work with them. Excellent work and prices. Thank you very much Refriparts.

Willy Olmedo García

Panama

The company Refriparts Panama provided us with efficient and diligent attention. He managed to repair the damage to our refrigerator, and also to the freezer that was not working. The entire process was managed expeditiously, showing a lot of experience and honesty.

Gabriela Griggs

Panama

I had a persistent problem with one of our computers. After trying several different technicians who did not find the error, they recommend Refriparts. They showed extensive knowledge and experience in the matter. They managed to repair the equipment quickly.

Segundo Jiménez

BS Transporte Manager

Refriparts is a very serious and responsible company. They always serve quickly and courteously. Its suitable and professional staff offers comprehensive and definitive solutions to the problems that the equipment presents. Prices are adjusted to the current market. Quote with confidence.

Richard Duarte

Proval S.A. Representative

Refriparts Panama has always given us excellent service, a good image and the technical knowledge that they share with great security and in a broad way with their clients, clarifying all doubts and the good use and maintenance of the equipment. Enjoy fair prices and skilled labor.

Eduardo Davidson

Rotulación Gráfica S.A. General Manager

We want to recognize and recommend the company Refriparts Panama for its great work in installing and maintaining a cold room system for our company. Refriparts has been our best option in terms of the capacity of its technicians, fast service and competitive prices in the market.

Margarito Sanjur

Dayma S.A. Representative